Refund policy

We do not accept returns or exchanges for non-quality reasons, including change of mind, selecting the wrong size or style, a piece not matching personal expectations, or an incorrect or incomplete delivery address.

Damaged, defective, or incorrect items
If your item arrives damaged, defective, or incorrect, please email hello@aprlofficial.com as soon as possible with your order number and clear photographs of the item and packaging. We'll review the details, and approved claims may receive a replacement or store credit.

Delivery issues
If your order is delayed, appears lost, is returned to sender, or is marked as delivered but has not arrived, please contact us with your order number and we'll review the delivery with the carrier.

This policy does not affect any rights you may have under applicable consumer law.